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1,600+ Customer Care Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 1,699 jobs results for
"customer care"
in Kuala Lumpur
Never miss any updates for Customer Care jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Client Relationship & Servicing:
- Client Champion: Communicate with clients, providing regular updates on campaign performance, industry trends, and new opportunities in a timely manner.
- Trusted Advisor: Maintain strong, long-lasting relationships with clients based on trust, transparency, and timely communication. Provide recommendations to help clients achieve their business goals. ...
Posted
6 days ago
Undisclosed
KL City
- Client Relationship & Servicing:
- Client Champion: Communicate with clients, providing regular updates on campaign performance, industry trends, and new opportunities in a timely manner.
- Trusted Advisor: Maintain strong, long-lasting relationships with clients based on trust, transparency, and timely communication. Provide recommendations to help clients achieve their business goals. ...
Posted
10 days ago
Undisclosed
KL City
- Full training and ongoing coaching
- Clear career progression to Senior Executive or Team Leader
- On-site at Bangsar South, directly above LRT Kerinchi. ...
Posted
17 days ago
Undisclosed
KL City
- Monitor operational queues, case ageing and backlog to ensure adherence to service level agreements (SLAs).
- Establish workload prioritisation and resource allocation strategies to optimise operational efficiency.
- Drive timely customer updates and case ownership throughout the resolution lifecycle. ...
Posted
18 days ago
Undisclosed
KL City
- Joining: Immediate / Urgent
- Work Mode: Onsite
- Candidate needs to relocate Malaysia ...
Posted
18 days ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
- Stay updated on company policies, procedures, and operational processes.
- Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Microsoft Office
Computer Literacy
Skills Required
Microsoft Office
Computer Literacy
Mandarin Chinese
Communication
+2
Posted
13 days ago
Undisclosed
KL City
- Work closely with the team to support sales goals.
- Meet or exceed monthly sales and lead targets.
- Excellent verbal communication and interpersonal skills. ...
Posted
3 days ago
MYR3,000 - MYR5,000 Per Month
KL City
- Manage appointments and rapport with potential parents / clients
- Follow up with clients on event dates / proposals / quotations, etc
- Build strong and effective client management relationship with all customers ...
Posted
5 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience. ...
Posted
3 days ago
IDEMIA Public Security
Undisclosed
KL City
- Designs corrective action plans or local workarounds that allow issues to be solved within the SLA
- Documents ticket resolution and ensure proper communication or reporting to customers on ticket resolution progress
- Maintains support documentation up to date ...
Posted
2 days ago
Undisclosed
KL City
- Manage customer returns, claims, and defective product processes to ensure timely resolution and customer satisfaction.
- Prepare and distribute commercial and customs documentation in accordance with customer requirements and local regulations.
- Support continuous improvement by contributing to the harmonization and optimization of operational processes. ...
Posted
3 days ago
Undisclosed
KL City
- Manage customer returns, claims, and defective product processes to ensure timely resolution and customer satisfaction.
- Prepare and distribute commercial and customs documentation in accordance with customer requirements and local regulations.
- Support continuous improvement by contributing to the harmonization and optimization of operational processes. ...
Posted
3 days ago
Undisclosed
KL City
- Organize employee training, including onboarding, product knowledge, communication skills, and after-sales standard training to enhance team capabilities.
- Evaluate employee performance and provide feedback, pay attention to employee career development, and create a positive team atmosphere.
- Establish and improve the after-sales service system, formulate after-sales processes and standards, and ensure efficient and high-quality services. ...
Posted
3 days ago
MYR2,800 - MYR3,200 Per Month
KL City
- iii. Take accurate food and beverages orders and input them into the system.
- iv. Serve food and drinks promptly according to hotel standards.
- v. Handle multiple tables simultaneously while maintaining service quality ...
Posted
4 days ago
Undisclosed
KL City
- Manage customer complaints and more complex claims-related enquiries through to resolution
- Maintain accurate case records and customer information within the CRM system
- Monitor and follow up on outstanding cases with internal and external stakeholders to ensure timely resolution ...
Posted
4 days ago
Undisclosed
KL City
- Servicing-to-Sales Implementation: Measure the timely and successful completion of service-to-sales deliverables, ensuring quality implementation and full output realization within required timeframes.
- Continuous Improvement Delivery: Measure the timely identification and delivery of continuous improvement initiatives, with success measured by reduction in manual handling volumes, cost-to-serve improvement, NPS, and operational efficiency gains.
- Customer Journey Experience: Track journey-specific feedback, drop-off rates, and repeat contact rates across voice and servicing channels, with particular emphasis on removing friction in the IVR and call flow. ...
Posted
2 days ago
MYR1,700 - MYR1,950 Per Month
KL City
- Serve food & drinks
- Operate Cashier / POS system
- Make drinks (if needed) ...
Posted
a day ago
MYR1,700 - MYR1,850 Per Month
KL City
- Maternity leave
- Meal allowance
- Opportunities for promotion ...
Posted
13 hours ago
INNOVA SOLUTIONS TECHNOLOGIES PTE. LTD.
MYR4,400 - MYR7,500 Per Month
KL City
- Location:KL sentral, NU Tower 2
- Salary: up to 4100 MYR + up to 300 MYR KPI Allowance + sales comm
- 5 day work week, normal office hour ...
Posted
13 hours ago
Undisclosed
KL City
- Ensure timely, accurate, and customer-appropriate technical communication
- Lead troubleshooting and resolution for P0/P1 incidents
- Coordinate cross-functional investigations with NOC, Engineering, Product, and other teams ...
Posted
4 days ago
Undisclosed
KL City
- Liaise with clients, partners, and internal stakeholders to resolve operational issues and ensure smooth day-to-day business operations.
- Gather and communicate market feedback, client insights, and operational challenges to support continuous business improvement.
- Identify opportunities to enhance workflows, processes, and procedures to improve operational efficiency and client satisfaction. ...
Posted
3 days ago
Undisclosed
KL City
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
- Implements the customer recognition/service program, communicating and ensuring the process. ...
Posted
3 days ago
MYR3,500 - MYR3,500 Per Month
KL City
- Familiar with POS or inventory systems (e.g., SQL, AutoCount, SAP, HR2000, etc.) is an advantage.
- Good organizational and time management skills.
- Able to work independently and under pressure. ...
Posted
4 days ago
MYR1,800 - MYR2,000 Per Month
KL City
- Check customer orders and ensure the correct items and prices are entered.
- Issue receipts and provide change accurately.
- Maintain sufficient cash float and perform cash counting at the beginning and end of each shift. ...
Posted
4 days ago
Undisclosed
KL City
- Build and maintain real relationships with APAC clients — not just ticket resolution, but genuine technical partnership over time
- Spot patterns across tickets and client behaviour; proactively surface product gaps, recurring issues, and integration risks to Engineering and Product before they become incidents
- Collaborate actively across CG, Engineering, and Product — be the person who bridges technical reality and client context ...
Posted
4 days ago
Undisclosed
KL City
- Elevates customer experience by managing day-to-day customer support services across all service support programs for customers and strategic partners that have product and service agreements with Mastercard
- Contributes to the development and maintenance of customer relationships to ensure satisfaction and retention of current customers
- Partners with business partners to manage internal development and implementation of any new product or enhancement ensuring that customer 'voice' is taken into account ...
Posted
4 days ago
Undisclosed
KL City
- Collaborate with customers to understand their business goals and technical requirements.
- Partner with customer architects team to help align architecture to customer business needs.
- Create and document tailored Customer Success Plans that align with customers' business and technology goals, conduct reviews, and track progress. ...
Posted
4 days ago
Undisclosed
KL City
- Aggregate regional utilization indicators ensuring accuracy about de facto available capacity (accounting for leaves of absence, relocations, part-time resources etc.)
- Work with squad leads and people managers on consolidation of the performance evaluation results and identified development needs translating them into actual opportunities for the Delivery team members
- 5-8 years of overall career experience, preferably in professional services industry ...
Posted
4 days ago
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