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1,700+ Customer Care Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 1,715 jobs results for
"customer care"
in Kuala Lumpur
Never miss any updates for Customer Care jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Process Refunds & Returns: Follow established SOPs to process standard return requests, troubleshoot customer issues, and execute partial refund negotiations to protect revenue.
- Flag Logistical Variations: Monitor tracking statuses, flag shipping delays or delivery disputes, and report defective batch patterns to management or the warehouse team.
- Follow Team Documentation: Operate strictly within existing team SOPs while logging daily and weekly ticket volumes accurately. ...
Posted
18 days ago
Undisclosed
KL City
- Customer Service or BPO experience is preferred.
- Good communication and interpersonal skills.
- Strong problem-solving and customer-handling skills. ...
Posted
19 days ago
Undisclosed
KL City
- Partner with internal account management and sales to verify deal details and ensure deal information flows through Ad Suite:
- Support creation of Ads, their implementation, trafficking as well as reporting of Ad campaigns.
- Handle simple to medium complexity-level workflows within Ad operations which are relatively easy to train on and require some degree of judgment in performing the required tasks, define or adapt solutions based on existing processes. ...
Posted
25 days ago
MYR3,000 - MYR4,800 Per Month
KL City
- Perform software updates and installations.
- Communicate effectively to explain technical issues and solutions to customers.
- Actively listen to customer needs and feedback for accurate problem-solving. ...
Posted
a month ago
Undisclosed
KL City
- Unlimited transport allowance (T&C apply)
- Monthly team building
- RM 3,500 training & wellness benefits per annum ...
Posted
a month ago
Undisclosed
KL City
- Escalate complex cases to the appropriate team when necessary.
- Maintain accurate records of customer interactions in the system.
- Achieve individual and team performance targets, including quality and customer satisfaction metrics. ...
Posted
25 days ago
MYR8,500 - MYR9,000 Per Month
KL City
- Handle customer inquiries (call, live chat, email)
- Assist with skincare products, orders & services
- Resolve customer issues and complaints ...
Posted
a month ago
Undisclosed
KL City
- Ensure SOP compliance at all touch points
- Minimum SPM with good command of Bahasa Malaysia and English.
- Knowledgeable and experience in retail, F&B and servicing line is an added advantage. ...
Posted
a month ago
Undisclosed
KL City
- Ensure SOP compliance at all touch points
- Minimum SPM with good command of Bahasa Malaysia and English.
- Knowledgeable and experience in retail, F&B and servicing line is an added advantage. ...
Posted
a month ago
Undisclosed
KL City
- Ensure SOP compliance at all touch points
- Minimum SPM with good command of Bahasa Malaysia and English.
- Knowledgeable and experience in retail, F&B and servicing line is an added advantage. ...
Posted
a month ago
Undisclosed
KL City
- Ensure SOP compliance at all touch points
- Minimum SPM with good command of Bahasa Malaysia and English.
- Knowledgeable and experience in retail, F&B and servicing line is an added advantage. ...
Posted
a month ago
MYR4,500 - MYR5,000 Per Month
KL City
- Comprehensive Training Provided
- Career Growth Opportunities
- Multinational Working Environment ...
Posted
a month ago
Customer Service Supervisor - SEIBU TRX - 5 Working Days Customer Service Supervisor - SEIBU TRX - 5 Working Days
SOGO (KL) Department Store Sdn Bhd (SEIBU TRX)
MYR2,000 - MYR2,500 Per Month
KL City
- To assist in driving new and dynamic CRM programs and initiatives for our existing and new members that build customer engagement and loyalty to increase repeat purchases, account retention and renewals.
- To execute and perform any task or assignment that may be assigned by the superior.
- Minimum Diploma in any related field. ...
Posted
a month ago
Undisclosed
KL City
- Ensure SOP compliance at all touch points
- Minimum SPM with good command of Bahasa Malaysia and English.
- Knowledgeable and experience in retail, F&B and servicing line is an added advantage. ...
Posted
a month ago
Undisclosed
KL City
- Ensure SOP compliance at all touch points
- Minimum SPM with good command of Bahasa Malaysia and English.
- Knowledgeable and experience in retail, F&B and servicing line is an added advantage. ...
Posted
a month ago
Undisclosed
KL City
- Ensure SOP compliance at all touch points
- Minimum SPM with good command of Bahasa Malaysia and English.
- Knowledgeable and experience in retail, F&B and servicing line is an added advantage. ...
Posted
a month ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Non-Voice Process: Chat & Email
- No Cold Calling ...
Posted
a month ago
Undisclosed
KL City
- Training: 4 weeks of fully paid professional training (no prior experience needed!)
- Growth: Rapid career progression and leadership development tracks
- Provide high-quality customer assistance via Chat & Email only ...
Posted
a month ago
MYR2,400 - MYR4,500 Per Month
KL City
- Create positive customer experiences and build strong customer relationships
- Assist with customer acquisition and brand awareness campaigns
- Participate in team training, coaching and development sessions ...
Posted
25 days ago
MYR4,500 - MYR4,500 Per Month
KL City
- Open only for Local Malaysians.
- Customer Service or BPO experience is preferred.
- Good communication and interpersonal skills. ...
Posted
a month ago
Undisclosed
KL City
- Escalate complex cases to the appropriate team when necessary.
- Maintain accurate records of customer interactions in the system.
- Achieve individual and team performance targets, including quality and customer satisfaction metrics. ...
Posted
25 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Follow up on order status and provide timely updates to customers.
- Coordinate with factories and logistics teams to arrange shipments according to customer requirements.
- Monitor shipment schedules and ensure timely delivery. ...
Posted
a month ago
Undisclosed
KL City
- Language: Professional fluency in Korean (TOPIK 5/6 level) and communicative English.
- Experience: Fresh grads are welcome! We provide 4 weeks of paid training.
- "Experience Kuala Lumpur! We are looking for fluent Korean speakers to join our multicultural team. We provide Full Visa Sponsorship, Flight Tickets, and Accommodation to help you settle in." ...
Posted
a month ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Non-Voice Process: Chat & Email
- No Cold Calling ...
Posted
a month ago
Undisclosed
KL City
- Opportunity to support customers via Phone, Chat, and Email
- International and Multicultural Work Environment
- Career Growth and Development Opportunities ...
Posted
a month ago
Undisclosed
KL City
- Record complete and accurate interaction notes, case classifications, actions taken, and follow-up requirements in the customer service system.
- Take ownership of each interaction through resolution or confirmed handover, minimising unnecessary transfers and repeat contacts.
- Apply approved scripts, standard operating procedures, knowledge articles, and regulatory controls consistently. ...
Posted
23 days ago
MYR3,900 - MYR4,000 Per Month
KL City
- BOOK YOUR INTERVIEW SLOT ON WHATSAPP +919717793392
- Are you a Mandarin speaker who enjoys gaming? Join a leading gaming project in Kuala Lumpur.
- Location: KL Sentral, Kuala Lumpur ...
Posted
a month ago
MYR1,800 - MYR2,800 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Perform Speed Mapping analysis
- Provide ongoing skin consultation and result monitoring via the Skin Health Management system and the Account Management system
- Provide customer interaction beyond expectation and comprehensive product knowledge ...
Skin Analysis
Facial Treatments
Skills Required
Skin Analysis
Facial Treatments
Product Knowledge
Client Consultation
Hygiene and Sanitation
Sales and Customer Service
+4
Posted
8 months ago
Undisclosed
KL City
- Act as a confidant to the relevant internal team, feeding them ground-level client intelligence (sentiment, product friction, usage patterns) they can use in renewal and expansion conversations.
- Pick up operational work referred to you internally, and refer clients onward once they grow above the revenue threshold.
- Assist in Implementation Card Design submissions, Customer support, and other operational requests. ...
Posted
2 days ago
Undisclosed
KL City
- As a member of the APAC team, work closely with Sales and Project Delivery to identify critical customer requirements and effectively position Trilliant’s offerings to address customer needs and business outcomes.
- Identify, prospect, and prequalify new sales opportunities through a combination of inbound lead follow‑up and targeted outbound engagement, including cold calls, text messages, and email outreach.
- Collaborate with Product Marketing, Business Development, and other CSM/CSD/SA team members to define and deliver compelling field demonstration activities, technical presentations, and customer workshop materials. ...
Posted
15 hours ago
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