Support sales team and respond to operations related requests from the sales team such as quotation, exception deal management, historical account overview, billing corrections, etc.
Undertake delivery of cartage tours, monitor and achieve tour profitability, service quality and timelines
Promptly respond to customer enquiries, including conducting customer visits and understanding of customer requirements
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* Conduct product demonstrations to showcase features and benefits to customers.
* Execute retail operations activities by applying effective sales techniques to understand customer needs and promote relevant products and services, including sales, servicing, and administrative tasks, while adhering to company guidelines, policies, procedures, and SLAs.
* Engage with customers to create conversations and convert interactions into sales opportunities (postpaid/prepaid registrations, devices, VAS, accessories, etc.).
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