Maintaining a Safe & Respectful Environment: Investigate and report any rule infringements, ensuring a positive experience for all. You'll also monitor camera recordings to uphold gym guidelines.
Exceptional Member Support: Proactively assist members with their enquiries, address complaints with empathy, and fulfil their requests effectively.
Communication Champion: Keep our members informed about gym updates and membership matters through our SMS, WhatsApp and email system.
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- Ensures all data are always entered completely into the hotel systems in accordance with reservation
- When on night duties, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival or departures whenever maybe the case
- Always sell the hotel products and services by using up selling and any suggestive selling
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