Provide differentiated operational support through NI’s business model (Tiering) throughout the sales and post-sales cycle.
Provide optimal customer experience (internal and external) by following internal processes and standard operating procedures consistently and accurately using tools like Oracle, SFDC, Outlook, and other internal business applications.
Timely follow-up with customers on pending actions to support their needs through multiple phone, email, and chat channels.
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Provide differentiated operational support through NI’s business model (Tiering) throughout the sales and post-sales cycle.
Provide optimal customer experience (internal and external) by following internal processes and standard operating procedures consistently and accurately using tools like Oracle, SFDC, Outlook, and other internal business applications.
Timely follow-up with customers on pending actions to support their needs through multiple phone, email, and chat channels.
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Recommend ideas and strategies related to Asia recruitment that will contribute to the efficiency and effectiveness of the department.
Participate in special projects/recruiting initiatives including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level openings.
Manages the presentation, selection, offer, negotiation, and closing involved in full lifecycle recruiting.
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Provides training to Manufacturing Engineering Technicians and Manufacturing Engineering Assistants in subjects such as equipment maintenance and repair; machine programming and optimization; and part-data (PD) file creation.
Interfaces with Line Supervisors, Machine Support Manager, and Manufacturing Engineers to determine corrective actions needed to optimize machine efficiency and effectiveness (yields). Creates, documents and implements procedures that ensure continued operational excellence throughout the plant(s).
As required, provides expertise and direction to Manufacturing Engineering Technicians and Machine Support Technicians on machine adjustments, repairs or other demand-maintenance activities.
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Support, execute and provide inputs to improve Jabil SCM initiatives and strategies.
Improve sourcing options by working with Jabil's internal resources and customers to add Jabil preferred and or strategic suppliers to the customer's Approved Manufacturer's List (AML).
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Support, execute and provide inputs to improve Jabil SCM initiatives and strategies.
Improve sourcing options by working with Jabil's internal resources and customers to add Jabil preferred and or strategic suppliers to the customer's Approved Manufacturer's List (AML).
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Participate, support and monitor manufacturing-engineering development curriculums (ie: Yearly engineering training roadmap) and process at regional level.
Get buy-in and support from respective site functional leaders on manufacturing-engineering development and ensure there is shared ownership on engineers’ competency development.
Source and coordinate manufacturing-engineering development program to ensure optimal participation from the engineering community.
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Assists project management in the development of proposals to ensure accurate technical, staffing, budgetary, and schedule content.
Demonstrates effective communications (teleconference, email, and in-person) through interaction with customers (internal and external) regarding project technical subject matter.
Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential. (as applicable)
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Own assigned deliverables throughout the software development lifecycle, including design, implementation, integration, troubleshooting, and deployment.
Work closely with project teams to identify and resolve technical risks, dependencies, and delivery challenges to ensure successful project releases.
Contribute to the continuous improvement of development tools, frameworks, and engineering practices.
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