Stakeholder Liaison: Act as the primary point of contact between internal technical teams and external clients to ensure customer satisfaction and project timelines are met.
Project Monitoring: Oversee the lifecycle of sales projects—from initial inquiry to after-sales service—ensuring they are completed on time and within scope.
Risk Management: Identify potential operational bottlenecks or sales challenges and propose proactive solutions to the manager.
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Conduct in-depth needs assessments with potential customers to fully understand their technical challenges and business requirements, translating these into effective solution designs.
Provide pre-sales technical support, including solution architecture, system design, and proof-of-concept development, to facilitate the sales process.
Stay abreast of industry trends, competitor offerings, and emerging technologies to maintain a competitive edge and provide insightful technical guidance to both clients and the internal team.
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sales
engineering
marketing
business administration
communication
interpersonal skills
customer service
technical skills
problem-solving
leadership
teamwork