Memastikan pertanyaan pelanggan dihadiri dan isu diselesaikan tepat pada masanya dan profesional.
Membangunkan dan mengekalkan dokumentasi untuk semua strategi pengumpulan, termasuk prosedur, dasar dan garis panduan.
Bekerjasama dengan pasukan rentas fungsi, termasuk operasi, risiko, pematuhan dan kewangan untuk memastikan aktiviti pengumpulan sejajar dengan matlamat syarikat.
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Memastikan pertanyaan pelanggan dihadiri dan isu diselesaikan tepat pada masanya dan profesional.
Membangunkan dan mengekalkan dokumentasi untuk semua strategi pengumpulan, termasuk prosedur, dasar dan garis panduan.
Bekerjasama dengan pasukan rentas fungsi, termasuk operasi, risiko, pematuhan dan kewangan untuk memastikan aktiviti pengumpulan sejajar dengan matlamat syarikat.
...
Key responsibilities include managing daily collections and administering customer payments in line with established operational standards. You will handle credit risk monitoring by evaluating customer financial limits against held securities and negotiating corporate financial guarantees when necessary. Additional duties involve generating monthly accounts receivable aging reports, performing systematic balance reconciliations, and investigating account discrepancies or payment delays. In this role, you will also formulate structured repayment plans and maintain regular professional correspondence with external business partners.
skills and experience required. To succeed in this position, you must possess a recognized diploma in accountancy or an equivalent professional qualification. A minimum of one year of hands-on bookkeeping experience with exposure to trade receivables or payables is essential. Candidates should demonstrate a meticulous attention to detail, strong financial analytical abilities, and effective interpersonal communication skills. Proficiency in navigating Tier-1 ERP systems and a strong collaborative mindset will enable you to excel in a fast-paced environment.
Please click on the 'apply' button to apply online, alternatively you may contact Clara Oh - Recruitment Consultant, Randstad Accounting & Finance. (EA: 94C3609 / R22111662)
Ensure customer inquiries are attended and issues are resolved in a timely and professional manner.
Develop and maintain documentation for all collection strategies, including procedures, policies and guidelines.
Collaborate with cross functional teams, including operations, risk, compliance and finance to ensure that collection activities are aligned with company goals.
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Mempunyai integriti serta sikap profesional dalam pengurusan kutipan hutang.
Boleh bekerja di bawah pemantauan minimum.
Menyemak dan memastikan ketepatan rekod hutang, termasuk pelarasan akaun, pengimbangan rekod dan penyelesaian perbezaan (reconciliation) antara sistem, penyata dan rekod sokongan.
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