Respond promptly, positively and professionally to customer enquiries within 24 hours and work closely with other departments to speed up collection procedure. Provide accurate advice on billing queries.
Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Develop and implement credit control policies, procedures, and governance frameworks to ensure compliance with organisational standards and best practices.
Develop and implement credit control policies, procedures, and governance frameworks to ensure compliance with organisational standards and best practices.
• Evaluate customer creditworthiness through financial analysis, credit reviews, and ongoing portfolio monitoring to support informed credit decisions.