Improve performance standards and foster high-accountability, high-service culture within the team with the right balance of productivity level. Enhance team capabilities through training on financial analysis, sector-specific risks, systems, and data analytics.
Promote cross-functional collaboration with Finance, Procurement, Commercial, Operations, Legal, and Compliance teams.
Ensure compliance to credit policies, procedures, and approval matrices.
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To liaise with customers, End Market, inter departmentally and cross functionally to resolve customer account queries.
To ensure on a day to day basis that all outstanding balances or potential bad debts on customer accounts are actively and expediently pursued.
Ensure that key business stakeholders are provided with up to date information on customers, which meet with their requirements and add value to the business.
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To ensure on a day to day basis that all outstanding balances or potential bad debts on customer accounts are actively and expediently pursued.
Ensure that key business stakeholders are provided with up to date information on customers, which meet with their requirements and add value to the business.
Daily, weekly & month end cut-offs & reporting deadlines are achieved.
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Oversee day-to-day operations to ensure accurate and timely processing of loan applications, approvals, and disbursements.
Coordinate with panel lawyers to ensure all loan and security documentation complies with legal, regulatory and internal requirements prior to disbursement, including overseeing of the movement and safe custody of security documents and collateral.
Establish and maintain robust documentation standards, audit trails, and operational reporting frameworks.
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