Issue statutory notices to ensure that customers are staying on track with their repayment plans.
Responsible for managing the process of recovering assets that have been financed through repossession management. Ensure that the customer's payments are made on time and in full, and to take appropriate action in the event that payments are missed or defaulted on including issuance of legal action.
Liaise with internal stakeholders, solicitors, repossession agents, auction houses, and debt collections agency to ensure that the recovery process is carried out effectively and efficiently.
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Issue statutory notices to ensure that customers are staying on track with their repayment plans.
Responsible for managing the process of recovering assets that have been financed through repossession management. Ensure that the customer's payments are made on time and in full, and to take appropriate action in the event that payments are missed or defaulted on including issuance of legal action.
Liaise with internal stakeholders, solicitors, repossession agents, auction houses, and debt collections agency to ensure that the recovery process is carried out effectively and efficiently.
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Evaluate approved credit decisions to ensure full compliance with the Company's Credit Acceptance (CAT) guidelines, underwriting standards, and product policies, while assessing the quality and consistency of approval decisions.
Collaborate closely with Credit, Risk Management, Compliance, Operations, and other internal stakeholders to strengthen fraud prevention initiatives and continuously enhance credit risk controls.
Support the development and implementation of process improvements to enhance operational efficiency, fraud detection capabilities, and overall credit governance.
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Participate in regulatory engagements or consultations, application of licenses or exemptions, and ensure business and management are informed and prepared against material reforms and developments.
Compliance & Risk enthusiast – you’ve racked up at least 2-3 years of relevant work experience, ideally within the financial services or payment industry. Relevant knowledge on payments related regulations in Malaysia will be a plus.
Analytical & detail-oriented thinker – you possess excellent problem-solving skills with demonstrated experience in solving complex business with analytical thinking. You have the tendency to focus on details and hate to miss out on specifics.
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Regularly provide ad-hoc credit risk evaluations and advisory to Regional teams, Group Risk Head, and other key stakeholders.
Assist in product and credit program development, reviewing and estimating risk parameters, product pricing, structure, and ensuring regulatory compliance.
Drive business agenda with potential partners, ensuring optimal risk and profitability economics.
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