Customer Service: Provide outstanding customer service, addressing customer inquiries and resolving issues promptly and professionally.
Inventory Management: Monitor inventory levels, manage stock replenishment, and coordinate with suppliers. Ensure accurate inventory records.
Visual Merchandising: Maintain a clean, organized, and visually appealing shop environment. Implement and oversee product displays and promotional setups.
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SEO & SEM: Assist in implementing SEO and paid advertising strategies to increase website traffic, improve search engine rankings, and maximize ROI.
Brand Management: Support brand-building initiatives and ensure consistent messaging across all channels.
Data Analysis & Reporting: Track, analyze, and report on key metrics for campaign performance and overall brand reach. Use insights to optimize future campaigns. Update daily Sales Tracker and Customer Database
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Great Atmosphere: A fun, energetic, and supportive work environment situated in premium retail locations.
Sales & Strategy: Achieve and exceed personal and store sales targets in alignment with the company’s broader sales policies and strategies.
Team Leadership: Supervise, mentor, and guide a team of sales representatives and professional beauticians to maximize their performance and uphold premium service standards.
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Welcome every customer and elevate customer service experience through good customer service, sharing of solid product knowledge and expertise.
Recognise sale opportunities when dealing with customers and be able to capitalise on upselling / cross presentation of items or services at point of service.
Perform inventory replenishment as and when required.
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