-Ensure customers receive professional, friendly, and personalised service. Handle customer enquiries, feedback, complaints, and service recovery. Monitor customer satisfaction and implement improvements where required.
-Develop and implement strategies to achieve sales and revenue targets. Promote beauty treatments, packages, memberships, and retail products. Monitor sales performance and identify opportunities to increase revenue.
-Monitor inventory levels of beauty products, equipment, and consumables. Coordinate stock ordering and ensure adequate supplies are available. Control wastage and ensure products are used and stored appropriately.
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Develop and implement strategies to achieve sales and revenue targets. Promote beauty treatments, packages, memberships, and retail products. Monitor sales performance and identify opportunities to increase revenue.
Monitor inventory levels of beauty products, equipment, and consumables. Coordinate stock ordering and ensure adequate supplies are available. Control wastage and ensure products are used and stored appropriately.
Monitor daily sales, expenses, and overall department performance. Prepare operational and sales reports for management.
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Present and sell merchandise in a professional manner through professional makeup services, including consultations and applications.
Foster long-term customer relationships through personalized consultations and exceptional service. Deliver “Best in Class” service to consumers, team members and retail partners.
Monitor inventory levels and communicate stock concerns or opportunities to Retail Manager & Sephora SMTs to ensure stock levels are balanced.
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