Deliver a consistently high level of customer service in a fast-moving operational environment.
Assess and prioritize requests based on urgency, operational impact, business risk, and customer commitments.
Coordinate with internal departments including Sales, Credit, Collections, Billing, Supply, Logistics, and Fuel Operations to ensure timely execution of customer requirements.
...
Attend to customer enquiries and call-ins professionally and assist customers by coordinating and obtaining Proof of Delivery (POD) documentation as required.
Update and maintain accurate records of dispenser installation locations within the service card folder and related systems.
Monitor ticket status and follow up on pending documentation to ensure all service records are complete and up to date.
...
Experience in the Oil & Gas, Engineering, Manufacturing, or Construction industry through internship or industrial training is an advantage.
Bachelor's Degree or Diploma in Supply Chain Management, Logistics, Materials Management, Engineering, Business Administration, or a related discipline.
Fresh graduates with strong academic results and willingness to learn are encouraged to apply.
...