Responsible for planning and implementing sales, marketing and product development programs, both short and long range, targeted towards new and existing markets by performing the following duties personally or through subordinates. Ensure the hotel achieves it budgeted occupancy and revenue through driving room and banquet sales.
Performance Management: Oversee performance appraisal processes, ensuring objectives are aligned with company goals, and provide support for managers in addressing performance issues.
HR Policies & Compliance: Ensure adherence to HR policies, local labor laws, and company regulations. Maintain HR documentation and records in compliance with legal requirements.
Compensation & Benefits: Administer employee compensation and benefits programs, ensuring they are competitive and in line with industry standards.
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Maintain regular and consistent attendance and punctuality.
Excellent communication skill & customer service oriented.
Lead and coach Barista in beverage making and ensure team align with SOP to maintain the highest quality, consistent product standards and operational excellence.
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