Partner closely with users and business stakeholders to define requirements and ensure solutions meet operational needs, representing users throughout design, development, implementation and execution.
Foster effective collaboration within regional and global HR networks to understand pain points, proactively contribute in proposing solutions, and work closely with relevant teams on their implementation. Consistent and high-quality service deliveries are expected in this senior role
Serve as the primary regional point of contact and escalation leader for business leaders, HR partners, and employees on highly complex payroll matters. Anticipate issues, manage risk, and drive timely
Execute and coordinate digital campaign activities, including campaign setup, campaign updates, production tasks, workflow management, and delivery support across in-scope services.
Collaborate closely with Sales, Clinical, Regulatory, Finance, and other cross-functional teams to drive customer engagement, support account initiatives, and ensure smooth execution of marketing activities.
Data Profiling & Quality: Establish rigorous data quality metrics, validation standards, cleansing routines, and profiling methodologies to ensure a high-fidelity migration