Activities & Resident Experience – Support recreational activities, celebrations, therapies, and initiatives that enhance residents’ quality of life.
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Onboarding & Operations Support: Coordinate the administrative onboarding process for new accounts, liaising between internal teams (billing, legal, product) to deliver seamless client setups.
Research & Task Tracking: Conduct background research on existing client accounts ahead of strategy calls and systematically track follow-up action items through to execution.
Position Overview We are seeking an organized, detail-oriented Intern to directly support our Senior Account Manager for a 6-month placement. In this role, you will handle core administrative functions, coordinate client operations, and streamline everyday sales workflows to ensure high-priority accounts are seamlessly managed and supported.
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Onboarding & Operations Support: Coordinate the administrative onboarding process for new accounts, liaising between internal teams (billing, legal, product) to deliver seamless client setups.
Research & Task Tracking: Conduct background research on existing client accounts ahead of strategy calls and systematically track follow-up action items through to execution.
Currently pursuing or recent graduate in Business Administration, Management, Marketing, or a related field.
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Maintain and nurture strong customer relationships through effective communication and proactive problem-solving, ensuring client satisfaction and repeat business.
Acquire and maintain comprehensive product knowledge of Connect Build's offerings, including exhibition design, marketing solutions, and event management services, to effectively address client inquiries and provide tailored solutions.
Utilize strong communication skills in English, Bahasa Malaysia, and Mandarin to effectively interact with clients, vendors, and team members from diverse backgrounds.
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Work with practical tools like Asana, Google Workspace and Excel to keep projects on schedule.
Ready to run projects that help classrooms work better? Working with us at EdtecQ Sdn Bhd, you will join a small edtech team building practical tools for teachers and students across Malaysia. We focus on simple, usable learning products that improve lessons and reduce admin for teachers.
As our Project Exercutive you are the glue that keeps project timelines, materials, and people aligned. You will manage day-to-day tasks so product, operations and partner teams can move faster and deliver quality learning experiences.
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Prepare essential tender drawings, alongside schedules and material specifications.
Actively liaise and coordinate with clients, external consultants, and authorities to ensure smooth project progress.
Gain critical regulatory experience by participating in the authority submission process and ensuring full compliance with local building by-laws and regulations.
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