Learning Needs Analysis (LNA) exercise Prepare all information and statistics required of LNA dashboard Support staff development lead in preparing LNA slide decks sent out to HODsSupport team on consolidating inputs from HODs during the LNA exercise
Drive sales discipline across the team by establishing clear operating rhythms, performance expectations, pipeline management practices, and accountability measures
Good interpersonal, partner management, influencing and negotiation skills so as to work with a wide spectrum of partners (e.g. academics, partners from public and private sectors)
Process and monitor policy movement requests, including changes of servicing agent, transfers of servicing rights or benefits, and other related requests.
Develop, implement and review WSH manuals and procedures, and provide expert WSH advisory and governance support to business units on WSH management systems, regulatory requirements and best practices to drive continual improvement in WSH performance.