Assist in the planning, coordination, and execution of departmental projects, strategic initiatives, and continuous improvement programmes.
Monitor project milestones, track progress against timelines, and proactively follow up with relevant parties to ensure deliverables are achieved as scheduled.
Coordinate meetings, prepare agendas, record meeting minutes, and follow up on action items to ensure effective implementation of decisions.
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Ensure accurate documentation and timely processing of service-related claims.
Coordinate exchange and replacement cases, including internal applications, stock availability checks, Sales Order (SO) and Delivery Order (DO) creation, and delivery follow-up.
Monitor case status and ensure timely completion of service requests.
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Coordinate logistics and administrative arrangements for events, training sessions, meetings, academic activities, and operational requirements.
Collaborate with team members and cross-functional departments to ensure smooth execution of tasks and effective operational support.
Learn, understand, and consistently apply company policies, Standard Operating Procedures (SOPs), and operational workflows to maintain service quality and efficiency.
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When you step into Bomb Battle, you join a team that thrives on teamwork, positivity, and hands-on excitement. We believe in empowering our people to own their roles, take initiative, and grow alongside us — no matter where your journey began.
About The Job:
As a Retail Operations Executive, you’ll be on the front lines of service excellence, leading daily operations and ensuring every guest has a memorable, seamless, and safe experience. If you’re ready for a role that combines leadership, teamwork, and guest-centric service in a fast-paced environment, this could be your best career move yet.
Perform scheduled inspections, preventive maintenance, testing, and troubleshooting of mechanical and electrical systems.
Supervise and coordinate external contractors and service providers, ensuring work is carried out safely, efficiently, and in accordance with approved standards.
Execute in-house electrical works, including maintenance, inspection, testing, and repair activities as assigned by Management.
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Possess a solid understanding of business information and documents, including but not limited to financial reports, inventory records, and production schedules.
Leveraging BI tools to extract actionable insights from data. Ensure the accuracy and integrity of information within the ERP system, enabling informed decision-making at all levels.
Develop and implement system logic enhancements to support evolving business requirements.
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• Lead test software and test script development based on product requirements and test plans.
• Drive Design for Testability (DFT) reviews with customers, R&D, and hardware design teams during all NPI phase gates to ensure adequate test coverage, fault isolation capability, and manufacturability.
• Provide DFT recommendations on hardware architecture, debug interfaces, test access points, boundary scan (JTAG), and diagnostic capabilities to optimize production testing and failure analysis.
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Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable.NET Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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Build and manage client relationships while developing leadership capabilities
Progress into a long-term career path as a professional advisor and future agency leader
The Next Gen Advisor (NGA) Programme is a structured career launch designed to support aspiring financial advisors with monthly financial allowance, training, and mentorship.
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Build and manage client relationships while developing leadership capabilities
Progress into a long-term career path as a professional advisor and future agency leader
The Next Gen Advisor (NGA) Programme is a structured career launch designed to support aspiring financial advisors with monthly financial allowance, training, and mentorship.
...