Translate complex business initiatives into innovative business-technology solutions, maintaining consistency across solution boundaries.
Work with business stakeholders and project managers to identify inefficiencies in existing processes and applications, recommending fit-for-purpose solutions.
Communicate findings and clarifications in English with cross functional teams to resolve data conflicts and align on consistent mapping rules that enhance platform reliability.
Investigate ambiguous or incomplete location information using approved research sources and convert insights into structured map data that improves search and navigation outcomes.
Perform routine quality checks on completed map edits to confirm correct application of specifications and identify patterns that may indicate systemic data quality issues.
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Advise on SPM operating model design (intake and triage, prioritisation, funding, stage gates, portfolio reviews, benefits tracking) and ensure alignment with the client’s governance needs.
Configure and guide implementation of SPM capabilities (e.g., demand intake, portfolio planning, project execution, resource assignment, time/expense, financial planning) in partnership with platform/implementation teams.
Define KPI and reporting requirements and support dashboard design for portfolio health, delivery performance, resource capacity and financial visibility.
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Track project risks, issues, dependencies, and resource requirements, and drive timely resolution or escalation.
Coordinate cross-functional teams including business analysts, developers, testers, administrators, and external partners to support successful delivery.
Monitor project progress, budget, and quality metrics, and provide regular status updates to stakeholders.
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Provide application and technical support, including bug fixes and remediation for vulnerabilities and security issues.
Troubleshoot and resolve issues related to the PeopleSoft environment, covering network, software, hardware, operating system, middleware, and connectivity.
Develop, implement, and support backup, recovery, and disaster recovery strategies for PeopleSoft databases and applications.
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Responsible for leading the technical team to complete the platform architecture objectives and propose solutions to technical problems arising in the development process;
Optimize the performance of the existing system, solve the key technical problems of the platform;
Responsible for the performance, stability, scalability, security and other indicators of the system, and have certain foresight;
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Have experience working with project teams to integrate change management activities into the overall project plan.
You have experience providing a set of Change and Training frameworks that can be leveraged across the different groups within the organization.
Have experience conducting change impact analysis, change readiness assessments, identify key stakeholders, evaluate results and present findings in a logical and easy-to-understand manner.
Coordinating biweekly calls for account receivables, revenue at risk, and revenue accruals between the finance shared services and commercial and delivery teams, which helps to reduce the company’s risk exposure to revenue and account receivable write-offs.