Working closely with the Development Lead, QA Engineers and UX Designers, to understand needs and how best to deliver innovative solutions to meet and exceed expectations
Communicating clearly and concisely across all levels – facilitating design decisions with other Software Engineers, Development Lead and other IT stakeholders in simple or technical terms.
Share experience, technical expertise, best practices and helping the IT team to overcome hurdles.
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Review lot release data, identify testing discrepancies and participate in laboratory investigations.
Participate in inspection and ensure that the laboratory and documents are in a constant state of regulatory compliance and inspection readiness.
To assist in writing SOP documents, Change plan or change records (document revisions) supporting continuous improvement of test procedures and assay sheet design.
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Plan and manage digital campaigns, optimising performance within budget and time constraints
Analyse campaign metrics, recommend adaptive strategies quickly, and prepare reports to management
Monitor online sentiments related to LTA’s issues and work closely with stakeholders to quickly craft appropriate responses to address issues/misconceptions and enhance online engagement
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