Adoption and Transformation: Partner with engineering teams to drive adoption of standards and best practices. Facilitate improvement initiatives across multiple domains and business units. Identify opportunities to reduce operational toil and improve engineering productivity. Measure and report adoption and effectiveness of practice initiatives.
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
Lead major incident response, service recovery, escalation management, root cause analysis, and problem management activities to minimize business impact and prevent recurrence.
Drive data centre readiness. Coordinate rack space, power, cooling, physical access, cabling, carrier connectivity, and installation prerequisites. Identify site or network dependencies that could delay cluster deployment.
Act as the technical lead and escalation point for critical incidents, collaborating with Application, Network, Database, Security, and Cloud teams to ensure stable and reliable service delivery.
Adoption and Transformation: Partner with engineering teams to drive adoption of standards and best practices. Facilitate improvement initiatives across multiple domains and business units. Identify opportunities to reduce operational toil and improve engineering productivity. Measure and report adoption and effectiveness of practice initiatives.
Lead major incident response, service recovery, escalation management, root cause analysis, and problem management activities to minimize business impact and prevent recurrence.
Adoption and Transformation: Partner with engineering teams to drive adoption of standards and best practices. Facilitate improvement initiatives across multiple domains and business units. Identify opportunities to reduce operational toil and improve engineering productivity. Measure and report adoption and effectiveness of practice initiatives.
Lead major incident response, service recovery, escalation management, root cause analysis, and problem management activities to minimize business impact and prevent recurrence.