Take a client perspective, be the voice of the client within MCI
Recognize and meet client’s needs: be the voice of the client within MCI, responsible for the overall client experience and orchestrates deployment of MCI resources to provide comprehensive products, services, and solutions to the client
Possess client-centric attitude, good networking skills, empathy and cultural sensitivity
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Requirements:• Good communication skills• Friendly and approachable personality• Willingness to learn and grow professionally• Team-oriented mindset
What we offer:• Training and mentorship provided• A collaborative team environment• Exposure to marketing and sales campaigns• Opportunities for growth and development
Document adoption plans, site matrices, and multi-functional communications to build detailed roadmaps, ensuring all project collaborators remain aligned at every stage of the onboarding lifecycle.
Guide customers on strategic and tactical decisions, lead architectural initiatives, and incorporate Cisco validated designs to ensure successful, long-term product utilization.
Solutions: Foundational knowledge of Cisco Secure Access, Umbrella, DUO, and ISE.
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Solution Positioning: Partner with ProServe delivery teams and solution architects to scope, propose, and position complex professional services engagements including cloud migration, application modernization, data & analytics, and industry‑specific solutions.
Deal Structuring: Lead proposal development, commercial negotiations, and deal structuring for professional services engagements, including SOWs, pricing models, and multi‑year transformation programs.
Cross‑functional Collaboration: Work in close alignment with AWS field sales teams, partner organizations, and specialist teams to drive joint pipeline creation and deliver integrated solutions.
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