Track, monitor and forecast normal and promotional stocks required to ensure fulfilment of stock required while maintaining a healthy stock holding at retail level.
What You'll Do: Lead and manage the regional customer resolution team Analyze trends and implement process improvements Resolve escalated customer issues efficiently Develop policies for consistent service delivery Collaborate with cross-functional teams for seamless operations Monitor KPIs and report performance metrics
Manage the in-force portfolio, ensuring appropriate exposure monitoring, experience analysis, and actual-to-expected reviews are completed in line with PartnerRe governance standards.