First clients point of contact to handle day-to-day issues or complaints from staff on assigned floors.
Exercise good teamwork with the front desk and helpdesk team members to ensure the facilities are maintained at the highest standards and our services are at the optimum
Liaise with building management - follow up and resolve any outstanding facilities matters.
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Payroll Assistance: Provide relevant data such as employee hours, absences, and statutory contributions (EPF, SOCSO, EIS) to assist with monthly payroll calculations.
Employee Relations: Act as a point of contact for employee inquiries regarding company policies and benefits.
Monitoring the operation floor: Assisting general tasks, and reporting to Store Manager when needed.
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Compliance and Audit Support: Ensure all transactions adhere strictly to company policies, SOPs, and tax regulations, assisting with monthly reconciliations and audit documentation.
Master Data & Expenses: Support the maintenance of vendor master data and process employee expense reports in compliance with T&E policie