Assist in managing the POS system, incident support, and provide support for software and end users to ensure excellent IT services.
Manage the installation and upgrading of software applications, ensuring that licenses for programs like antivirus and office suites are current to comply with legal and regulatory requirements
Documents and reports preparation for available systems
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Comprehensive and periodical measure and review of the key performance indicators to drive change, eliminate inefficiencies and swift adapt to constantly changing environment.
Apply business intelligence and tech-savvy tools to ensure the integrity and timeliness of the reports prepared for monitoring and driving the University’s wide results.
Compliance of Malaysian Tax and handle tax queries and audits from the tax authorities or tax consultants.
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Review data from work order reports and create and present performance and progress status reports to management. Make suggestions on how to improve efficiency.
Design and oversee the schedule for cleaning and disinfecting the building.
Conduct market research and compare costs and benefits when evaluating new vendors.
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Communicate with clients and facility occupants to ensure customer satisfaction and enhance opportunities to expand contract scope.
Ensure compliance with all cities, state, and federal license and certification requirements. Review and submit all records and documents to proper authorities for audit purposes.
Maintain accurate metrics on the performance of maintenance tasks and provide timely reports to the Site Manager.
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