Lead design and discovery activities, including facilitating workshops to identify pain points, opportunities and develop user-centric experience improvements
Understand business and stakeholder requirements, tailoring survey execution strategies and methodologies to accommodate local market conditions and operational feasibility across countries.
Guides and coaches team members on expectations and continuous improvement by communicating direction and goals through regular and clear feedback not only for performance but also attendance and adherence to policies
Build and manage effective relationships with stakeholders and vendors to ensure successful project delivery, alignment of business requirements, and achievement of project objectives.
Required skill(s): Good coordination skills, project management, excellent interpersonal skills, and positive learning attitude with a continuous improvement mindset and proficient in using Microsoft Excel and Power Point.
Support project and workshop management activities, including workshop preparation, meeting coordination, action tracking, and follow-up on improvement initiatives and benefits realization.