The CHRO will lead the full HR agenda across organisational design, leadership and succession, total rewards, performance management, talent strategy, HR operations, governance, and workforce planning. A key priority will be strengthening the organisation and HR function to support continued growth, ensuring the right structures, leadership capabilities and people practices are in place to enable both efficiency and expansion.
This is a highly commercial and transformation-focused CHRO mandate, working in close partnership with the CEO, executive team, and investors to drive business performance through people and organisational effectiveness. The successful candidate will be expected to link people strategy directly to business priorities, enable organisational transformation, and build leadership depth across the business.
The ideal candidate will bring proven experience as a senior HR leader within private equity backed, complex, and fast-moving environments. Prior experience of leading or operating within high-growth, consumer-facing organisations will be highly valued. Strong experience across FMCG, Retail or adjacent consumer sectors, together with a track record of organisational transformation, talent development and building scalable HR capabilities, will be important. Candidates should have strong China experience and be comfortable operating in an entrepreneurial and performance-driven environment. Mandarin proficiency will be advantageous.
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The CHRO will lead the full HR agenda across organisational design, leadership and succession, total rewards, performance management, talent strategy, HR operations, governance, and workforce planning. A key priority will be strengthening the organisation and HR function to support continued growth, ensuring the right structures, leadership capabilities and people practices are in place to enable both efficiency and expansion.
This is a highly commercial and transformation-focused CHRO mandate, working in close partnership with the CEO, executive team, and investors to drive business performance through people and organisational effectiveness. The successful candidate will be expected to link people strategy directly to business priorities, enable organisational transformation, and build leadership depth across the business.
The ideal candidate will bring proven experience as a senior HR leader within private equity backed, complex, and fast-moving environments. Prior experience of leading or operating within high-growth, consumer-facing organisations will be highly valued. Strong experience across FMCG, Retail or adjacent consumer sectors, together with a track record of organisational transformation, talent development and building scalable HR capabilities, will be important. Candidates should have strong China experience and be comfortable operating in an entrepreneurial and performance-driven environment. Mandarin proficiency will be advantageous.
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Performance & Total Rewards: Develop and standardize regional job grading, compensation frameworks, and incentive structures to attract and retain specialized technical talent.
Operations & Compliance: Ensure overall employment compliance, labor relations, and immigration management across regional offices while overseeing workforce tracking related to funded development projects.
Team Management: Direct, mentor, and oversee 1 junior HR team member handling day-to-day HR administrative operations and employee lifecycle tasks.
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* Laundry & Dry Cleaning Operations: Coordinate end-to-end resident laundry services, including receiving items, tagging, tracking orders, liaising with vendors, and managing clean item pickups/deliveries.
* Maid On Call Services: Coordinate and manage on-demand housekeeping requests, ensuring staff are deployed with high-grade, professional equipment (including cordless vacuums, steam cleaners, and professional cleaning detergents).
* Parcel & Package Handling: Receive, log, organize, and distribute incoming deliveries and mail safely and efficiently to residents.
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Work closely with internal marketing stakeholders, including paid media, content, design, website, SEO, and operations teams.
Test and improve campaign variables including audiences, creative angles, messaging, budgets, landing pages, offers, calls to action, and marketing funnels.
Support the development of insight-led content campaigns, including blogs, educational content, videos, webinars, customer stories, and downloadable resources.
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