1,500+ Chinese Customer Service Jobs in Kuala Lumpur - September 2026 - High Salaries

Showing 1,564 jobs results for "chinese customer service" in Kuala Lumpur
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KL City

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  • Location: KL Sentral, Kuala Lumpur ...
Posted
a month ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
  • Stay updated on company policies, procedures, and operational processes.
  • Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Microsoft Office Computer Literacy
+2
Posted
3 days ago

KL City

  • Follow up on customer requests and ensure timely resolution.
  • Maintain accurate records of customer interactions and cases.
  • Escalate complex issues to the relevant teams when required. ...
Posted
23 days ago

KL City

  • Handle customer enquiries via phone, email, and other communication channels, providing timely and professional support.
  • Understand customer needs, investigate issues, and provide appropriate solutions to ensure customer satisfaction.
  • Manage and follow up on customer requests, complaints, and service-related cases with proper documentation. ...
Posted
16 days ago

KL City

  • Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
  • Build and maintain strong customer relationships to enhance satisfaction and loyalty.
  • Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
4 days ago

KL City

  • Resolve customer issues efficiently while ensuring a positive customer experience.
  • Coordinate with internal departments to resolve complex cases.
  • Escalate unresolved issues to the Team Leader when necessary. ...
Posted
3 days ago

KL City

  • Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
  • Build and maintain strong customer relationships to enhance satisfaction and loyalty.
  • Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
16 days ago

KL City

  • Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
  • Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
  • Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
4 days ago

KL City

  • Customer Service or BPO experience is preferred.
  • Good communication and interpersonal skills.
  • Strong problem-solving and customer-handling skills. ...
Posted
8 days ago

KL City

  • Proactively leverage AI to improve work efficiency, including data analysis, report generation, information processing, and building simple tasks or workflows.
  • Continuously optimize customer service processes, SOPs, knowledge bases, and productivity tools.
  • Collaborate with Product, Operations, Technology, and other teams to solve business problems and ensure high-quality, on-time project delivery. ...
Posted
17 hours ago

KL City

  • Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
  • Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
  • Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
12 days ago

KL City

  • Data Management: Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts.
  • Sales Support: Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns.
  • Reporting: Generate regular pricing reports and dashboards to track key metrics and identify trends. ...
Posted
14 days ago

KL City

  • Open only for Local Malaysians.
  • Customer Service or BPO experience is preferred.
  • Good communication and interpersonal skills. ...
Posted
16 days ago

KL City

  • Parental leave
  • Professional development
  • Customer Service ( Gaming Project) ...
Posted
17 days ago

KL City

  • Unlimited transport allowance (T&C apply)
  • Monthly team building
  • RM 3,500 training & wellness benefits per annum ...
Posted
17 days ago

KL City

  • Manage Client Operations: Support the RM team with clients' day-to-day operational matters, including information processing, research, and feedback consolidation. Ensure all outstanding tasks are properly documented and handed over at the end of each shift.
  • Identify and Escalate Issues: Recognize sensitive, high-risk, or urgent situations and escalate them promptly in accordance with established internal procedures.
  • Maintain Compliance & Data Security: Adhere to all applicable compliance, regulatory, and data privacy requirements, ensuring sensitive information is handled securely and in line with company policies. ...
Posted
8 days ago

KL City

  • Guides and coaches team members on expectations and continuous improvement by communicating direction and goals through regular and clear feedback not only for performance but also attendance and adherence to policies
  • Works closely with the Workforce Management team to determine anticipated work volume and optimize work distribution
  • Proactively ask for and give feedback so communicating and coordinating with various departments to make positive change in the organization ...
Posted
15 days ago

KL City

  • Customer Service or BPO experience is preferred.
  • Good communication and interpersonal skills.
  • Strong problem-solving and customer-handling skills. ...
Posted
23 days ago

KL City

  • Proactively leverage AI to improve work efficiency, including data analysis, report generation, information processing, and building simple tasks or workflows.
  • Continuously optimize customer service processes, SOPs, knowledge bases, and productivity tools.
  • Collaborate with Product, Operations, Technology, and other teams to solve business problems and ensure high-quality, on-time project delivery. ...
Posted
22 days ago

KL City

  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints. ...
Posted
8 days ago

KL City

  • Clear written and spoken communication in English; additional language skills are an advantage.
  • Comfort working with web-based tools, CRM systems, and basic fintech or digital banking platforms.
  • Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment. ...
Posted
25 days ago

KL City

  • EPF + SOCSO
  • Annual Leave
  • Medical Leave ...
Posted
24 days ago

KL City

  • Coordinate with the sales and operations team when required.
  • Update customer information and follow up on pending cases.
  • Ensure customers receive a positive and professional experience. ...
Posted
23 days ago
MYR2,400 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
  • Coordinate and communicate confirmed event details with kitchen and operations teams.
  • Maintain accurate records and update customer database/CRM.
  • Manage document filing and general administrative tasks. ...
Communication Skills Negotiation Skills
+7

Be an early applicant!

Posted
7 months ago
MYR2,400 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
  • Coordinate and communicate confirmed event details with kitchen and operations teams.
  • Maintain accurate records and update customer database/CRM.
  • Manage document filing and general administrative tasks. ...
Communication Skills Negotiation Skills
+7

Be an early applicant!

Posted
7 months ago
MYR2,500 - MYR3,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Help schedule technician timetables & service visits
  • Follow up on outstanding tasks
  • Maintain service & repair records ...
Administrative Support Team Collaboration
+6

Be an early applicant!

Posted
8 months ago
MYR2,500 - MYR3,000 monthly
Fresh Graduates
Near Train Station
  • Setia Indah
  • Impian Emas
  • Taman Molek ...
Customer Service Kitchen Maintenance
+1
Posted
8 months ago
MYR2,500 - MYR3,000 monthly
Fresh Graduates
Near Train Station
  • Setia Indah
  • Impian Emas
  • Taman Molek ...
Customer Service Kitchen Maintenance
+1
Posted
8 months ago
premium banner
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Maintain and nurture strong customer relationships through effective communication and proactive problem-solving, ensuring client satisfaction and repeat business.
  • Acquire and maintain comprehensive product knowledge of Connect Build's offerings, including exhibition design, marketing solutions, and event management services, to effectively address client inquiries and provide tailored solutions.
  • Utilize strong communication skills in English, Bahasa Malaysia, and Mandarin to effectively interact with clients, vendors, and team members from diverse backgrounds. ...
Cold Calling Presentation Skill
+5
Posted
8 months ago