KPI Monitoring & Knowledge Management: Monitor and analyze regional performance KPIs to ensure country procedures are followed, while maintaining and updating local knowledge-base documentation
Leader Deputy & Support: Assist leaders with daily operations, Quality Assurance (QA), audit prep, candidate selection with People & Culture (P&C), task distribution, and administrative management (e.g., leave requests). Step up as deputy during leader absences
Drive growth by representing Q&FS during customer projects, innovation initiatives and technical discussions in close cooperation with Commercial, R&D, and regulatory teams.
Technical expertise, complaint and issue management
Oversee the handling of complaints and quality issues for assigned accounts, ensuring timely resolution and clear, meaningful feedback.
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Familiarity with foreign trade practices and customer service procedures.Strong sense of responsibility, customer orientation, and attention to detail.
Ability to manage routine operations independently and escalate issues appropriately
Perform telesales activities for insurance products, including Auto Insurance and Credit Life Insurance.
Manage insurance claim cases from receiving the offer letter from the insurance company through to the successful payment and settlement with the Company.
Promote the Company’s mobile application to customers and encourage non-app users to adopt digital services, including FPX transactions.
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Always present in a refined and professional way in line with CHANEL standards.
Maintain the professional image of a CHANEL Skincare Therapist and ensure that all communication/interaction with customers is in line with CHANEL’s image and standards.
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Always present in a refined and professional way in line with CHANEL standards.
Maintain the professional image of a CHANEL Skincare Therapist and ensure that all communication/interaction with customers is in line with CHANEL’s image and standards.
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Always present in a refined and professional way in line with CHANEL standards.
Maintain the professional image of a CHANEL Skincare Therapist and ensure that all communication/interaction with customers is in line with CHANEL’s image and standards.
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Maintain positive client relationships and conduct meetings on unresolved facility issues.
Prepare and manage capital projects, operating budgets, and variance reports.
Perform facility inspections quality assurance following local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities.
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