Engaging with Customers: Handling inbound/outbound calls with a focus on managing customers collections, billing related queries, and follow up
Building rapport and responding to customers enquiries in an appropriate manner, offering personalized service with a “can do” attitude. Maintain a professional, empathetic approach with every customer
Cross-Functional Collaboration: Partner with other functions e.g. Billing team to resolve blockers
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Drive continuous improvement initiatives across allocation processes, automation, reporting, and controls to improve efficiency, accuracy, and working capital outcomes.
Act as the key escalation point for complex allocation queries, reconciliation differences, aged unapplied cash, and customer account adjustment issues.
Collaborate closely with Credit & Collections, Billing, Financial Control, Treasury, Customer Service, and regional finance teams to resolve process blockers and improve end-to-end O2C performance.
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Ready to shine on the big stage? Join Malaysia’s largest luxury cinema exhibitor and top film distributor!
We’re on the lookout for passionate go-getters to join our F&B outlet at TRX as Service Crew. If you love creating memorable customer experiences and want to grow in the F&B scene — we want YOU!
Ready to shine on the big stage? Join Malaysia’s largest luxury cinema exhibitor and top film distributor!
We’re on the lookout for passionate go-getters to join our F&B outlet at TRX as Service Crew. If you love creating memorable customer experiences and want to grow in the F&B scene — we want YOU!
Ready to shine on the big stage? Join Malaysia’s largest luxury cinema exhibitor and top film distributor!
We’re on the lookout for passionate go-getters to join our F&B outlet at TRX as Service Crew. If you love creating memorable customer experiences and want to grow in the F&B scene — we want YOU!
Ready to shine on the big stage? Join Malaysia’s largest luxury cinema exhibitor and top film distributor!
We’re on the lookout for passionate go-getters to join our F&B outlet at TRX as Service Crew. If you love creating memorable customer experiences and want to grow in the F&B scene — we want YOU!