Fresh graduates with strong customer service exposure are encouraged to apply. Candidates with at least 2 years of customer-facing experience, including handling inbound and/or outbound calls, are also welcome. Experience in a call center, hospitality, retail, or sales environment will be an advantage.
Exposure to credit, risk, collections, or other related financial services operations is an advantage.
Experience supporting premium or corporate clients, preferably across ANZ, Singapore, and Hong Kong markets.
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Cultural mediation: You may need to provide cultural mediation services to help patients understand the healthcare system and how to navigate it effectively. You may also need to help healthcare providers understand cultural differences that may affect patient care.
Confidentiality: You must maintain patient confidentiality and adhere to ethical standards in the interpretation profession.
Documentation: You may be responsible for documenting interpretation services provided, including the date, time, duration, and type of interpretation.
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