5,000+ Call Center Agent Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl

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Undisclosed

Hong Kong

  • 2+ years of customer service experience within freight forwarding, express courier, or 3PL logistics.
  • Solid understanding of supply chain workflows, transport operations, and distribution networks.
  • Proficient in Cantonese, English & Mandarin ...
Posted
13 days ago
Undisclosed

Singapore

  • Coordinate with stakeholders to gather requirements, manage acceptance of user testing results and content strategy review
  • Oversee new content implementation into knowledge management portal, coordinate content updates, and implement regular audits to ensure adherence to HPB content writing guidelines, including coordinating ongoing refresher training
  • Lead comprehensive requirement gathering with stakeholders to identify system improvement opportunities and ensure alignment with business objectives in the tech solutions implementation roadmap for contact centres ...
Posted
a month ago
SGD2,400 - SGD2,400 Per Month

Singapore

  • Support with provision of office supplies and employee indents.
  • Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
  • Manage the daily operations of the gym, including timely follow-ups on any maintenance works. ...
Posted
9 days ago
SGD5,000 - SGD5,000 Per Month

Singapore

  • Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
  • Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
  • Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
18 days ago
SGD2,800 - SGD4,000 Per Month

Singapore

  • Opportunities for personal growth and career progression
  • A supportive and energetic team culture
  • Opportunities to travel regionally while gaining exposure to different business environments ...
Posted
a month ago
MYR1,800 - MYR1,900 Per Month

KL City

  • Minimum SPM/STPM/Certificate (SPM with credit in BM, English & Mathematic)
  • Good communication skills in both English & Bahasa Malaysia (speaking & writing).
  • Basic computer knowledge (operating computer, MS Office Skills). ...
Posted
a month ago
Undisclosed

Singapore

  • Lead comprehensive requirement gathering with stakeholders to identify system improvement opportunities and ensure alignment with business objectives in the tech solutions implementation roadmap for contact centres
  • Support UAT and maintain system documentation, process documentations, including tracking of success performance reports and user guides for new implementations of systems
  • Plan, prioritise and support implementation of system enhancements, coordinating across technical teams and vendors ...
Posted
a month ago
SGD2,300 - SGD2,300 Per Month

Singapore

  • 5-day work week (44 hours)
  • Minimal overtime required
  • Career progression and training opportunities ...
Posted
21 days ago
SGD2,200 - SGD2,200 Per Month

Singapore

  • Job scopeAnswer callIssue sales orderReply emailPrepare quotation
  • Kelly Chong Reg No:R26161160
  • The Supreme HR Advisory Pte Ltd EA No: 14C7279
Posted
a month ago
Undisclosed

Singapore

  • Key Responsibilities
  • Handle customer feedback and enquiries professionally through multiple in-person and digital channels (including, but not limited to, telephone and written correspondence)
  • Manage service requests and online applications efficiently while ensuring high service standards ...
Posted
a month ago
Undisclosed

Hong Kong

  • Providing exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
  • Overseeing and improving operational processes to enhance customer satisfaction and service quality.
  • Collaborating with internal teams to ensure compliance with regulatory requirements and company policies. ...
Posted
18 days ago
Undisclosed

Hong Kong

  • Support branch operations by cooperating and liaising with other internal departments of the Bank.
  • Comply with the laws and regulatory requirements.
  • Diploma or above. ...
Posted
18 days ago
SGD2,650 - SGD2,650 Per Month

Singapore

  • Promote centre programmes to potential and existing customers
  • Build relationships with our customers
  • Handle phone and email queries effectively and promptly ...
Posted
a month ago
SGD2,400 - SGD2,400 Per Month

Singapore

  • • Opportunities for Career Growth.
  • Job Responsibilities:
  • • Handle enquiries from callers ...
Posted
a month ago
SGD2,600 - SGD2,600 Per Month

Singapore

  • Maintain accurate records of customer interactions and transactions
  • Assist with customer complaints and provide appropriate solutions
  • Handle and resolve customer complaints and escalate to the appropriate department or manager when necessary ...
Posted
19 days ago
SGD3,000 - SGD3,000 Per Month

Singapore

  • Promote centre programmes to potential and existing customers
  • Build relationships with our customers
  • Handle phone and email queries effectively and promptly ...
Posted
18 days ago
SGD2,800 - SGD2,800 Per Month

Singapore

  • Verify all related costs and charges
  • Handle customer enquiries on freight rates, shipment tracking, and related matters
  • Liaise with overseas agents and customers to ensure smooth shipment processes ...
Posted
19 days ago
SGD2,000 - SGD2,000 Per Month

Singapore

  • Co-ordinate appointments that best match patients’ requests while ensuring all clinical and operational guidelines are met
  • Arrange admissions and act as the point of contact for patients, doctors and internal stakeholders
  • Practice good listening and probing skills to understand patients’ / NOKs’ requests and identify their needs ...
Posted
16 days ago
Undisclosed

Singapore

  • Coordinate with stakeholders to gather requirements, manage acceptance of user testing results and content strategy review
  • Oversee new content implementation into knowledge management portal, coordinate content updates, and implement regular audits to ensure adherence to HPB content writing guidelines, including coordinating ongoing refresher training
  • Lead comprehensive requirement gathering with stakeholders to identify system improvement opportunities and ensure alignment with business objectives in the tech solutions implementation roadmap for contact centres ...
Posted
a month ago
SGD5,000 - SGD5,000 Per Month

Singapore

  • Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
  • Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
  • Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
18 days ago