Conduct regular inspections, monitor site progress and quality, health and safety, issue NCRs when necessary, and manage IOWs for effective site operations.
Prepare and submit progress claims, technical reports, punch lists, and attend all relevant site and technical meetings with clients and authorities.
Define and implement customer segmentation strategies that operate seamlessly across all channels.
Manage campaigns that leverage both traditional and digital engagement methods for maximum reach
Collaborate with PPOCs (eg. PJPs) and relevant stakeholders to identify and analyze insights aligned to outcome defined by the Disease Area team, owning the space relating to EpicX and relevant qualitative & quantitative insights to optimize the overall customer experience
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