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200+ Call Center Agent Jobs in Shah Alam - August 2026 - High Salaries
Showing 298 jobs results for
"call center agent"
in Shah Alam
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Undisclosed
- Develop strong knowledge of the company's products and services to provide appropriate information and recommendations to customers.
- Maintain accurate records of customer interactions, account information, and relevant documentation in the company's CRM system.
- Identify more complex or technical matters and escalate them to the appropriate internal teams while keeping customers updated on the progress. ...
Posted
6 days ago
MYR2,500 - MYR3,500 Per Month
- Prepare and maintain delivery orders, invoices, shipment documents and other related records.
- Handle customer complaints and coordinate with the relevant departments for resolution.
- Update customer information, orders and shipment details in the system. ...
Posted
6 days ago
Undisclosed
- Analyze operational data and performance trends to drive continuous improvement.
- Support cost management initiatives by identifying opportunities to optimize resources.
- Build strong relationships with customers and internal stakeholders through proactive communication. ...
Posted
6 days ago
MYR2,500 - MYR3,500 Per Month
- Position yourself for career growth by owning customer workflows and learning cross functional processes within a wholesaler environment.
- Ready to make everyday service feel effortless? Working with us at SKYWORTH DEVELOPMENT MALAYSIA SDN BHD means supporting retailers and business partners across Malaysia with reliable home appliance supply and helpful customer care.
- As our Customer Service Executive you will be the backbone that keeps orders moving, inquiries resolved, and teams aligned so customers get timely updates, accurate documentation, and a smooth experience. ...
Posted
7 days ago
MYR2,200 - MYR2,500 Per Month
- Proactively contact customers via phone or email when updates or follow-ups are required.
- Follow up with agents on shipment status and ensure timely updates are obtained.
- Monitor and follow up on outstanding undelivered consignments (UNDEL) and coordinate re-delivery arrangements with consignees. ...
Posted
8 days ago
MYR2,200 - MYR2,500 Per Month
- Proactively contact customers via phone or email when updates or follow-ups are required.
- Follow up with agents on shipment status and ensure timely updates are obtained.
- Monitor and follow up on outstanding undelivered consignments (UNDEL) and coordinate re-delivery arrangements with consignees. ...
Posted
8 days ago
MYR1,700 - MYR2,100 Per Month
- Provide accurate information about MenCare Clinic's services, treatments, and promotions (training provided).
- Ensure all enquiries are handled in a friendly, professional, and timely manner.
- Update and maintain customer records in the clinic system. ...
Posted
15 days ago
Undisclosed
- Liaise with Supply Chain department on export clearances for Sales Orders.
- Monitor and follow-up on inventory and provide accurate and timely advise to customer on the delivery/indent status for unfulfilled Sales Order.
- Maintain active communication and engagement with supporting functions to ensure that orders are processed and delivered promptly. ...
Posted
13 days ago
Undisclosed
- To work closely with customers to win projects.
- To feedback to other departments on customers’ comments for improvement.
- To ensure effective communication with other departments (including Production and Material Control Department) for on time and accurate delivery of finished goods to customer. ...
Posted
14 days ago
Undisclosed
- Assist customers with booking-related concerns, delays, failed deliveries, and escalation handling
- Verify delivery proofs, DO numbers, and customer confirmations when required
- Coordinate internally with billing and vendor teams for clarification on operational records ...
Posted
14 days ago
MYR2,000 - MYR3,000 Per Month
- Assist in planning and scheduling vessel movements, cargo handling, and crew changes.
- Support customs documentation and clearance processes for vessels and cargo.
- Ensure all operations comply with company policies, and local and international maritime regulations and environmental standards. ...
Posted
16 days ago
Undisclosed
- Oversee key order management activities, including pricing validation, order clearing, and preparation of shipping, invoicing, and Letter of Credit (LC) documentation in accordance with company policies.
- Monitor and manage order backlog, proactively addressing potential delays and ensuring timely resolution.
- Manage customer escalations effectively, performing root cause analysis and implementing corrective and preventive actions. ...
Posted
16 days ago
Undisclosed
- Maintain accurate order records and update customer accounts as needed.
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide information regarding order status, product availability, and company policies. ...
Posted
16 days ago
Hong Leong Bank Berhad
Undisclosed
- Coordinate seamlessly with logistics and asset management teams to ensure timely order fulfillment, delivery confirmation, and accurate billing within stipulated timeframes.
- Efficiently manage all customer-related inquiries, including document requests, account setup, and price adjustments, ensuring prompt resolution
- Issue Resolution and Continuous Improvement ...
Posted
17 days ago
Hong Leong Bank Berhad
Undisclosed
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
8 days ago
Dun & Bradstreet (D&B) Malaysia Sdn. Bhd.
Undisclosed
- Assist in handling customer inquiries via phone, email, and other channels professionally and confidently.
- Support the processing, acknowledgment, and monitoring of customer orders within the Order to Delivery framework.
- Help coordinate with logistics and operations teams to ensure stock availability for order fulfillment. ...
Posted
18 days ago
Undisclosed
- To do planning for bookings, by making truck arrangement with our own trucks or vendors.
- To assist and prepare other requirements as per customer’s request such as Custom’s declaration.
- To ensure loading and unloading activities are being execute without escalation. ...
Posted
19 days ago
Undisclosed
- Assist in handling customer inquiries via phone, email, and other channels professionally and confidently.
- Support the processing, acknowledgment, and monitoring of customer orders within the Order to Delivery framework.
- Help coordinate with logistics and operations teams to ensure stock availability for order fulfillment. ...
Posted
19 days ago
Undisclosed
- Assist in handling customer inquiries via phone, email, and other channels professionally and confidently.
- Support the processing, acknowledgment, and monitoring of customer orders within the Order to Delivery framework.
- Help coordinate with logistics and operations teams to ensure stock availability for order fulfillment. ...
Posted
19 days ago
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