1,800+ Call Center Agent Jobs in Selangor - September 2026 - High Salaries
Showing 1,829 jobs results for
"call center agent"
in Selangor
Chat Available
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
- Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
- Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available ...
Be an early applicant!
Posted
11 days ago
Chat Available
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
- Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
- Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available ...
Be an early applicant!
Posted
13 days ago
Chat Available
MYR4,500 - MYR5,000 Per Month
Near Train Station
- Record and update customer information and interactions in the system.
- Escalate complex issues to the appropriate department when necessary.
- Follow company policies and service standards to ensure quality customer support. ...
Be an early applicant!
Posted
17 days ago
Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Handle customer inquiries, complaints, and follow-ups in a timely manner.
- Maintain accurate records of orders, deliveries, and customer information.
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Be an early applicant!
Posted
11 days ago
Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Handle customer inquiries, complaints, and follow-ups in a timely manner.
- Maintain accurate records of orders, deliveries, and customer information.
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Be an early applicant!
Posted
11 days ago
Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Handle customer inquiries, complaints, and follow-ups in a timely manner.
- Maintain accurate records of orders, deliveries, and customer information.
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Be an early applicant!
Posted
11 days ago
MYR2,000 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- Personal development opportunities
- Job description
- Take charge in online sales which includes online enquiries from social media. ...
Be an early applicant!
Posted
a month ago
Customer Support Executive
MYR2,000 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- • Monitor, track, and follow up on open support tickets to ensure timely resolution in accordance with the agreed Service Level Agreements (SLAs).
- • Draft and prepare basic documentation such as user guides, FAQs, standard operating procedures (SOPs), and reports in both English and Malay languages.
- • Escalate unresolved issues to the appropriate internal teams or management for further investigation and resolution. ...
Be an early applicant!
Posted
17 days ago
MYR2,500 - MYR3,200 Per Month
Near Train Station
- Team cooperation to coordinate all aspects of operations.
- Responsible for product introduction in stores.
- Deliver excellent customer service and manage the needs of our customers through our communication channels (online & offline). ...
Be an early applicant!
Posted
5 days ago
Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Handle customer inquiries, complaints, and follow-ups in a timely manner.
- Maintain accurate records of orders, deliveries, and customer information.
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Be an early applicant!
Posted
25 days ago
Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Handle customer inquiries, complaints, and follow-ups in a timely manner.
- Maintain accurate records of orders, deliveries, and customer information.
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Be an early applicant!
Posted
25 days ago
Chat Available
Customer Service Assistant
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
- Stay updated on product knowledge, industry trends, and company updates to better assist customers
- Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues. ...
Be an early applicant!
Posted
11 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Meet response time and service quality standards
- Work with other teams to handle and escalate more complex customer issues when needed
- Support Cantonese-speaking customers and ensure a positive customer experience ...
Be an early applicant!
Posted
11 days ago
MYR2,300 - MYR2,500 Per Month
Fresh Graduates
- Keep records of customer interactions, process customer accounts and file documents.
- Provide excellent customer service to ensure customer satisfaction and maintain good customer relationships.
- Follow the company's customer service standards and procedures when handling customer enquiries and requests. ...
Be an early applicant!
Posted
16 days ago
Customer Service Assistant
MYR2,500 - MYR3,500 Per Month
Near Train Station
- Manage customer enquiries from initial contact through resolution, including follow-up with the escalation team
- Guide vehicles and assist with parking flow
- Assist customers in using the parking and payment systems ...
Be an early applicant!
Posted
11 days ago
Chat Available
Customer Relations Executive
MYR4,000 - MYR5,000 Per Month
Near Train Station
- Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
- Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
- Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities. ...
Be an early applicant!
Posted
11 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- Record-Keeping & Follow-Ups: Maintain accurate customer records and follow up on patient needs as necessary.
- Handling Customer Feedback: Listen to and collect patient feedback, relaying IT to the team for service improvements.
- Basic Administrative Tasks: Assist with documentation and other office support duties. ...
Be an early applicant!
Posted
14 days ago
Chat Available
Customer Relations Executive
MYR4,000 - MYR5,000 Per Month
Near Train Station
- Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
- Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
- Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities. ...
Be an early applicant!
Posted
11 days ago
Chat Available
Customer Relations Executive
MYR4,000 - MYR5,000 Per Month
Near Train Station
- Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
- Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
- Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities. ...
Be an early applicant!
Posted
11 days ago
Undisclosed
Near Train Station
- Proactively persuade customers to reschedule appointments that have been cancelled
- Proactively inform customers of ongoing deals and promotion.
- Deliver a high level of customer satisfaction ...
Be an early applicant!
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Maintain accurate records of customer interactions and transactions.
- Support sales and promotional activities.
- Assist in the daily operations of the wellness center. ...
Be an early applicant!
Posted
14 days ago
Chat Available
Customer Service Executive
MYR1,700 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Collaborate with internal teams, including sales and logistics, to resolve complex customer issues and escalate problems when necessary to ensure timely resolution.
- Identify and escalate recurring customer issues or feedback to management, contributing to continuous improvement of products and services.
- Maintain a high level of product knowledge to effectively answer customer questions and recommend appropriate solutions. ...
Be an early applicant!
Posted
7 days ago
Chat Available
Customer Service Executive (Contract)
Up to MYR2,800 Per Month
Fresh Graduates
Near Train Station
- Assisting with order processing, tracking, and delivery
- Maintaining detailed records of customer interactions and transactions
- Collaborating with cross-functional teams to ensure a seamless customer experience ...
Be an early applicant!
Posted
6 days ago
MYR3,500 - MYR4,500 Per Month
Near Train Station
- Provide service provisioning and training for supplier
- To assist buyer and supplier enquiries on business/trading processes.
- Response to inbound and outbound calls in a professional manner and providing solutions and advise where appropriate. ...
Be an early applicant!
Posted
6 days ago
MYR3,000 - MYR4,500 Per Month
Near Train Station
- Provide onboarding, service provisioning, and training for suppliers.
- Handle enquiries from buyers and suppliers regarding trading and business processes.
- Respond to inbound and outbound calls professionally, providing appropriate solutions and guidance. ...
Be an early applicant!
Posted
a month ago
Chat Available
Customer Service Executive 客户服务專員
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Achieve monthly KPI targets.
- Serve walk-in customers at the store.
- Assist in executing company events. ...
Be an early applicant!
Posted
11 days ago
Chat Available
Customer Service Coordinator
MYR2,000 - MYR4,000 Per Month
- Deliver excellent customer service while maintaining strong client relationships.
- Resolve shipment-related enquiries and support daily operational activities.
Be an early applicant!
Posted
16 days ago
Chat Available
Customer Service Coordinator
MYR2,000 - MYR4,000 Per Month
- Deliver excellent customer service while maintaining strong client relationships.
- Resolve shipment-related enquiries and support daily operational activities.
Be an early applicant!
Posted
16 days ago
Chat Available
Customer Care Executive (Ecommerce)
MYR2,000 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- Assist customers with product explanation and recommendation, order tracking, returns and refunds.
- Handle conversations professionally, without judgment or blame.
- Work closely with Ecommerce team to resolve complex cases. ...
Be an early applicant!
Posted
13 days ago
Customer Service Executive (Chemicals Industry)
MYR2,800 - MYR3,300 Per Month
Near Train Station
- Maintain a comprehensive understanding of Chemmart Asia's product offerings, including fine chemicals and scientific products, to effectively address customer inquiries and provide technical support.
- Collaborate with the sales and logistics teams to coordinate order fulfillment, track shipments, and resolve any delivery-related issues, ensuring timely and efficient delivery of products to customers.
- Maintain accurate customer records and update the customer database with relevant information, including contact details, order history, and communication logs. ...
Be an early applicant!
Posted
11 days ago