Undertakes all actions required by system and updates database continually.
Develops and maintains strong relationship with customers and extensive understanding of all products, services, systems, and processes in order to deal with a variety of questions.
Non-Financial MeasuresResolves product or service problems by clarifying customer’s complaints and follow up to ensure resolution in a timely manner.
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To follow established procedures and protocols for handling customer inquiries and escalations, adhering to company policies and standards.
To collaborate with cross-functional teams, including logistics, sales, and product departments, to resolve customer issues and improve service delivery.
To stay informed about E-commerce products, promotions, policies, and procedures to provide accurate and up-to-date information to customers.
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Show Planning & Scripting: Develop content outlines, structured flowcharts, and creative talking points tailored to hit specific viewership and sales KPIs per stream.
Technical Ownership & Setup: Oversee the end-to-end studio setup—including basic lighting, audio check, and streaming software configuration—to ensure a flawless broadcast.
Performance Data Analytics: Track and review live-stream performance data (such as Peak Viewers, Average Watch Time, and Gross Merchandise Value/GMV) to continuously optimize sales tactics.
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Matlamatnya adalah untuk mengekalkan peralatan dapur berada dalam keadaan baik. Jawatan ini juga mencipta nilai untuk operasi dengan melakukan penyelenggaraan pencegahan dan pembetulan yang membawa kepada peningkatan masa operasi dan kebolehpercayaan sekali gus membantu restoran memenuhi matlamat pengeluaran dan kualiti mereka.TUGAS DAN TANGGUNGJAWAB::
Matlamatnya adalah untuk mengekalkan peralatan dapur berada dalam keadaan baik. Jawatan ini juga mencipta nilai untuk operasi dengan melakukan penyelenggaraan pencegahan dan pembetulan yang membawa kepada peningkatan masa operasi dan kebolehpercayaan sekali gus membantu restoran memenuhi matlamat pengeluaran dan kualiti mereka.TUGAS DAN TANGGUNGJAWAB::