Stay informed about the dynamics of the catering market, accumulate industry development resources, and become a catering consultant that meets market demands
Collaboration in this project does not require business trips; efficient communication with clients can be conducted through convenient channels/tools such as phone or internet and orders can be completed in our company’s system (SAP)
As the industry develops, we will progressively deepen AI technology applications to support talent development and project team growth. By integrating AI, we will improve the professional level of team members and provide diversified services to customers in a more comprehensive and efficient way. At the same time, we hope to build AI into a powerful assistant to reduce the burden of project personnel on basic services, reduce dependence on experience, improve the accuracy and timeliness of services, and create more room for growth and opportunities for us.
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Automate recurring reporting processes to improve efficiency, reduce manual effort, and accelerate turnaround time for daily and weekly reports
Perform data quality checks, document reporting logic, and support UAT activities to ensure accuracy and consistency of reporting outputs
Analyze contact centre datasets (e.g. call volume, response time, resolution rates) using tools such as Excel, Power BI or other tools to identify trends, uncover insights, and recommend improvements
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· Reporting and Visualization: Develop and maintain reports, dashboards, and visualizations to effectively present data findings and communicate key insights to stakeholders, including management and other departments.
· Data Modeling and Forecasting: Build and maintain data models and conduct forecasting and predictive analysis to identify potential risks and opportunities for the business.
· Business Requirements Gathering: Collaborate with stakeholders to understand business needs, objectives, and requirements, and translate them into actionable data analysis and reporting solutions.
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