Present a professional image when dealing with customers and business partners.
Proficient in English, Mandarin and Bahasa Malaysia. Candidates proficient in Mandarin are preferred to effectively communicate with Mandarin-speaking clients.
Field Engagement & Network Expansion: Conduct regular on-site customer visits to drive sell-through, strengthen existing relationships, and expand the local sales and service network.
Market Intelligence: Gather and analyse market insights, including retail landscape data, competitor activities, and vehicle registration trends by segment, to support strategic decision-making.
Customer Advisory: Provide consultative support to customers, enhancing their service standards and operational efficiency to build long-term loyalty.
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Conduct product trials, production trials and sensory evaluations; prepare samples for management approval and work closely with Production on successful implementation.
Prepare and maintain standardised recipes, product specifications, preparation methods, process instructions and R&D records.
Identify and troubleshoot issues related to recipes, ingredients, product quality and production processes, and recommend appropriate improvements.
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