Provide product demonstrations, clinical education, and in-theatre support, including ethical operating room attendance when required, to ensure optimal product usage and customer outcomes.
Manage sales activities effectively through territory planning, CRM updates, opportunity tracking, reporting, and market intelligence gathering, including competitor monitoring.
Ensure high standards of customer service and compliance by handling product complaints, supporting pharmacovigilance processes, managing account collections, and participating in ongoing training and industry events.
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Support the Senior Manager in overseeing bid administration processes from opportunity identification through to proposal submission.
Review commercial and financial proposal documentation with the relevant sectors to ensure completeness, accuracy, and compliance with submission requirements.
Oversee the team in coordinating the preparation and submission of Requests for Proposals (RFPs), Requests for Information (RFIs), and tender documents.
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