Stay up to date with industry trends and competitor activities, while acting as a communication bridge between agencies and the platform by collecting market feedback and insights.
Develop a deep understanding of the market, including but not limited to demand, supply, macro environment, market trends, customers, existing and new competition and their strengths and weaknesses
Leveraging on the knowledge/insights of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
Build and grow lasting relationships with professionals, business owners, and affluent clients, allowing you to establish trust and lifelong partnerships.
Raise the Bar - You set the standard for operational excellence by ensuring all prospect and lead data is updated accurately and in real-time within our CRM. Your commitment to process standards ensures that our growth is backed by reliable data. Furthermore, you ensure a seamless, immediate transition of every signed partner to our Partner Growth teams, guaranteeing their success from day one.
Ensure that excellent customer experience is the focal point of customer touchpoints and interactions, in alignment with all applicable guidelines and company policies
Lead and provide business support to client specific team(s) of Project Managers and Project Coordinators to ensure end-to-end customer satisfaction and accuracy of all jobs pertaining to clients’ accounts assigned.
Lead and provide business support to client specific team(s) of Project Managers and Project Coordinators to ensure end-to-end customer satisfaction and accuracy of all jobs pertaining to clients’ accounts assigned.
Lead and provide business support to client specific team(s) of Project Managers and Project Coordinators to ensure end-to-end customer satisfaction and accuracy of all jobs pertaining to clients’ accounts assigned.
Develop a deep understanding of the market, including but not limited to demand, supply, macro environment, market trends, customers, existing and new competition and their strengths and weaknesses
Leveraging on the knowledge/insights of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
Raise the Bar - You set the standard for operational excellence by ensuring all prospect and lead data is updated accurately and in real-time within our CRM. Your commitment to process standards ensures that our growth is backed by reliable data. Furthermore, you ensure a seamless, immediate transition of every signed partner to our Partner Growth teams, guaranteeing their success from day one.
Develop and deliver initiatives that strengthen Singapore's digital industry, working across DISG and with government agencies, trade associations and industry partners.