Translate business requirements into detailed technical specifications, user stories, use cases, and requirement documents (BRD, FRD, SRS) for the development team.
Find and fix growth problems: dig deep into funnel, buyer and merchant data to understand why metrics move, troubleshoot issues holding back growth, identify the levers to increase buyer adoption, and turn findings into clear, actionable proposals
FUTURE THINKING, BE BETTER (REFLECT & GROW): I embrace daily reflection and data-driven conversations to find small, powerful actions that compound over time, fueling the growth and impact of O Psych’s Vision. The future isn’t something we wait for—it’s something we create.
Set an example in ‘Leading to be Customer driven’ by implementing effective control mechanisms and monitoring ‘Service Quality’ of the section to ensure high Customer Service Standards
Provide product knowledge, competitive strategies and sales skills training and empowerment to partners, and build an efficient and win-win partner ecosystem.