a) Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
b) Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
c) Develop and maintain BAQ reports and dashboards for operational monitoring.
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Evaluate new store sites, develop and implement strategic expansion plans aligned with company growth
Monitor and evaluate performance metrics to ensure targets are met and adjust strategies as needed
Act as a primary point of contact within departments (e.g., finance, legal, marketing, operations, admin) to ensure alignment and synergy in achieving business objectives
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