Track operational performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), and prepare and present operational results during client meetings such as Sales and Operations Planning (S&OP) reviews
Identify operational bottlenecks, recommend and implement process improvements, and drive efficiency and automation initiatives while ensuring full compliance with internal policies and regulatory requirementsSupport the execution of cross-functional projects assigned by management and undertake additional duties as required
Degree in Business Administration, Management, Science, or equivalent2 to 5 years of experience in business operations or client management, preferably in fast-paced, cross-functional environments
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Track operational performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), and prepare and present operational results during client meetings such as Sales and Operations Planning (S&OP) reviews
Identify operational bottlenecks, recommend and implement process improvements, and drive efficiency and automation initiatives while ensuring full compliance with internal policies and regulatory requirements
Support the execution of cross-functional projects assigned by management and undertake additional duties as required
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Stakeholder Alignment: Preparing and presenting clear, data-driven reports and presentations to Senior Management, enabling them to make confident, evidence-based decisions and due diligence.
Bachelor's degree in a relevant discipline is the minimum requirement (e.g., Real Estate, Investment, Finance, Economics, Business Management or a related field).
Master’s degree in real estate, Finance, or Business Administration (MBA) is preferrable with added advantage.
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Support M&A opportunities, ensuring strategic alignment and overseeing due diligence with support from the Corporate Services, and Finance team.
Oversee the integration of acquired companies, ensuring a smooth transition and alignment with the company’s strategic objectives.
Integrate risk management into the strategic and corporate planning processes, identifying and assessing strategic risks that could impact the company’s long-term objectives.
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Work closely with sales, marketing, business planning, finance and supply chain operation to understand demand drivers and align forecast with business goals
Lead the monthly demand review meeting for Medical capital equipment and accessories and consumable products with function head to sign off consensus forecast
Product portfolio management and maintenance and ensure phase in/out schedule in alignment with inventory/supply management.
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