Ensure satisfactory after sales service is provided to customers and provide regular communications between the customer and team, to provide strong team representation to meet the customer’s expectations.
To take charge with prompt and quality response towards regular demand of customer needs.
Attend to all enquiries from existing customers, especially those pertaining to contract renewals, price increase, up selling and any related issues.
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Ensure satisfactory after sales service is provided to customers and provide regular communications between the customer and team, to provide strong team representation to meet the customer's expectations.
To take charge with prompt and quality response towards regular demand of customer needs.
Attend to all enquiries from existing customers, especially those pertaining to contract renewals, price increase, up selling and any related issues.
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Support the preparation of administrative documents, letters, forms, checklists, reports, and other business process records.
Assist in drafting and sending reminder emails to clients regarding document submissions, deadlines, follow-ups, and outstanding information.
Support the onboarding process for new clients by assisting with document collection, file setup, checklist preparation, and internal handover arrangements.
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Intern will be trained on warehouse operations including but not limited to receiving and issuing process, inventory expiry monitoring, cycle count, etc.
Undergraduate in any field with computer literate in Microsoft Office
Able to speak and write in English and with strong mathematical skills
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