Operational Excellence & Quality Assurance- Drive efficient processes while maintaining high standards of quality and service delivery.- Oversee operational checks and readiness reviews before launches and implementation.- Identify and implement improvements to workflows and operational processes.- Maintain accurate project records and trackers for reporting, governance and audit purposes.
Stakeholder Management, Governance & Risk- Build and maintain strong relationships with internal teams, clients, agencies, vendors, partners and key stakeholders.- Lead stakeholder engagement and ensure timely resolution of project and operational matters.- Ensure projects comply with Group policies, SOPs, authority limits and regulatory requirements.- Ensure required approvals and documentation are in place before project implementation.- Identify and manage operational, commercial and reputational risks, escalating significant matters to Management when required.- Maintain accurate records and reporting to support governance and audit requirements.
Revenue & Financial Performance- Drive and support revenue growth across radio, digital, content, events, sponsorships, advertising and partnerships.- Support Rakita’s P&L through revenue performance, cost management and profitability.- Support annual budgeting, forecasting and financial planning while maintaining financial discipline.- Monitor financial performance and recommend actions on key variances and trends.
Own the weekly stock deployment across all warehouses to ensure optimal inventory levels that support daily and weekly sales, new product launches (NPD), and promotional activities.
Monitor stock freshness and ageing, initiating stock rotation or inter-warehouse transfers when necessary to optimize inventory health.
Develop and manage run-down plans for promotional and discontinued SKUs across finished goods (FG), raw materials, and packaging materials.
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Reach out to potential clients on a cyclical basis to inform them about our latest products and services.
Services existing accounts and establishes new accounts by planning and organizing daily work schedules to call on existing or potential sales leads.
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Logistics & 3PL Coordination: Prepare delivery documents, track proof of delivery (POD), update delivery calendars, and coordinate site dispatch with 3PL carriers, warehouses, and project teams.
Invoice Audit & Verification: Perform thorough 3-way checks comparing incoming vendor invoices against Purchase Orders (POs), DOs, and rate cards.
Inventory & Procurement Support: Track stock movement records (inbound/outbound), reconcile DOs against inventory reports, and maintain accurate PO/DO documentation.
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