Partner with AI engineers, data scientists, designers, architects, operations teams, and subject-matter experts to develop secure, scalable, and user-centered AI solutions.
Execution of Strategic Mandates: Translate directions, strategic priorities and Board mandates from the Board of Directors and executive leadership into actionable operational plans and multi-year AI roadmaps.
Monitoring and Performance: Monitor live agents through platform logs, report breaches to the assurance lead and relevant business owners, and track platform availability, costs, reuse and human supervision requirements.
Business Enablement: Empower business teams to design, build, operate and improve their own AI agents through training, technical guidance, design clinics and reusable examples. Ensure business teams retain ownership of their solutions.
Vendor & Stakeholder Management: Serve as the primary point of contact for external development vendors, aligning product scope, priorities and delivery expectations with internal stakeholders across leadership, coaching, People & Organisation (P&O),and IT teams.
Champion product improvements: Gather frontline feedback, document requirements and partner with product and engineering to shape the roadmap. Advocate for the user while staying pragmatic about technical and commercial constraints.
Working RequirementsFully onsite at Menara Sentral RAC, Kuala Lumpur.Independent contractor arrangement; EPF and SOCSO contributions are self-managed.Able to work with cross-functional teams on AI development, integration, testing, and deployment.
Mathematical Innovation for novel AI techniques - we welcome original and first-principles thinking. You will be encouraged to ideate out-of-box fundamental scientific solutions and given bandwidth to experiment.