Provide excellent customer service to internal and external clients, including response to escalations, proactively follow up with customers of network security issues, assessing and communicating business impact.
Work closely with the technical helpdesk team to answer, escalate and resolve customer’s technical issues.
To lead and guide other team members on network deployment, troubleshooting and security best practices.
...
Using analytical tools such as Google Analytics and Insights to monitor and evaluate the company’s social media presence and performance, continue improve & enhance.
Suggesting recommendations to adjust the social media marketing strategy for optimal results.
Possesses digital marketing knowledge and able to give good advise & suggestion for us and to our partners & sponsors
...