-Ensure customers receive professional, friendly, and personalised service. Handle customer enquiries, feedback, complaints, and service recovery. Monitor customer satisfaction and implement improvements where required.
-Develop and implement strategies to achieve sales and revenue targets. Promote beauty treatments, packages, memberships, and retail products. Monitor sales performance and identify opportunities to increase revenue.
-Monitor inventory levels of beauty products, equipment, and consumables. Coordinate stock ordering and ensure adequate supplies are available. Control wastage and ensure products are used and stored appropriately.
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Develop and implement strategies to achieve sales and revenue targets. Promote beauty treatments, packages, memberships, and retail products. Monitor sales performance and identify opportunities to increase revenue.
Monitor inventory levels of beauty products, equipment, and consumables. Coordinate stock ordering and ensure adequate supplies are available. Control wastage and ensure products are used and stored appropriately.
Monitor daily sales, expenses, and overall department performance. Prepare operational and sales reports for management.
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Assist in staff supervision, training, and motivation to maintain service excellence and operational standards.
Support the manager in overseeing project tasks related to service or product promotion, marketing, or administrative duties to advance the salon's growth.
Attend to customers’ needs and queries and ensure to give a wonderful salon experience for each customer and guarantee their satisfaction.
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