Handle incoming calls, messages, and correspondence efficiently.
Provide administrative and operational support, including preparation and follow-up of quotations and client requests.Liaise closely with managers and team members to ensure smooth coordination and information flow.
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Conduct sample & catalogue management at branch office to ensure sufficient of marketing samples for the daily usage at branch office (showroom, customer service and sales & marketing department).
Coordinate and manage sample and catalogue delivery (courier / Lalamove), ensuring timely and accurate fulfilment to customers.
Maintain and update CRM / lead database, including call outcomes, customer feedback, and opportunity tracking.
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Handling basic bookkeeping tasks, such as preparing cheque/payment instructions and vouchers, issuing invoices, updating schedules/records, and managing Account Payable (AP) and Account Receivable (AR).
Provide secretarial and administrative duties to Directors.
Manages administrative, operational, and maintenance tasks for residential or commercial property. Key duties include coordinating tenant inquiries, overseeing repairs & utility bills, and managing property listings.
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