Develop Fruit & Vegetable business within HORECA sector by nurturing existing relationships, securing new opportunities, mastering F&V dynamics, and delivering top/bottom-line results through strategic tender management.
Reporting to Head of Fruit & Vegetables, work within 8-member team driving HORECA sales growth across Hong Kong/Macau.
Responsibilities include HORECA tender platform management, client relationship development, business strategy execution, and cross-functional operational coordination.
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Preparing weekly & month-end dashboards & reports for management
Providing analysis and delivering insight that links financial reports to business strategies
Working with Finance team, project managers and other teams to identify and deliver projects to drive expansion, free cash flow, and improved customer experience with dotted line reporting to Director of Projects in Singapore
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Give daily advice and support to Regional offices on Accounts Receivable (AR) work, such as using the system, fixing invoice problems, and handling credit or bad debt issues.
Check and follow up on collection progress in Regional offices to meet global AR targets.
Prepare clear and timely reports and analysis on AR performance for management.
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You are responsible for food preparation and the cash registry in ensuring adherence to the guidelines stipulated in IKEA Concept Documentation and IKEA Safety & Security Risk Manual.
You ensure a safe working environment for co-workers and customers in accordance with prevailing local health and safety regulations and HACCP standards.
You act in accordance with the IKEA Sustainability Direction and work with the team to take actions that contribute to sustainability, such as waste management.
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You are responsible for food preparation and the cash registry in ensuring adherence to the guidelines stipulated in IKEA Concept Documentation and IKEA Safety & Security Risk Manual.
You ensure a safe working environment for co-workers and customers in accordance with prevailing local health and safety regulations and HACCP standards.
You act in accordance with the IKEA Sustainability Direction and work with the team to take actions that contribute to sustainability, such as waste management.
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Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.
Participate and support the implementation of initiatives that promote a customer-first culture across all touchpoints.
Assist in reporting, monitoring and analyzing customer feedback, including Net Promoter Score (NPS) results, to identify service improvement opportunities.
Coordinate and design internal communications and engagement activities to promote the G.R.E.A.T program.
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